Skip to main content
Get Covered Illinois Help Center home page
  • Submit a request
  1. Get Covered Illinois
  2. Customer

Customer

  • Does Illinois Medicaid and All Kids offer health coverage for American Indians and Alaska Natives?
  • What happens if I purchase a private plan outside Get Covered Illinois Open Enrollment?
  • I am now eligible for Medicare. What do I need to know about changing coverage through Get Covered Illinois to Medicare?
  • Premium payments, grace periods & termination
  • Required documents to verify information included on your application
  • Does Get Covered Illinois offer birth control benefits and reproductive healthcare options?
  • What if I am recently enrolled in Medicare and have a plan through Get Covered Illinois?
  • Does Get Covered Illinois offer coverage for emergency care?
  • Does Get Covered Illinois offer coverage for self-employed individuals?
  • What are Outstanding Verifications?
  • How do I know if I have any Outstanding Verifications?
  • What can I do if my insurance company denies my claim?
  • Now that Illinois has its own state-based marketplace, where do I sign-up for health coverage?
  • What is Get Covered Illinois, and how does it differ from the federal program on Healthcare.gov?
  • I receive financial assistance to help pay for the cost of health coverage and care through Healthcare.gov. Will I still receive financial assistance through the new state program?
  • I am not sure if I qualify for Illinois Medicaid (Medical Assistance) or for financial assistance through the new state marketplace. What should I do?
  • I was just laid-off from my job and lost my job-based health coverage. Where should I go for health coverage? When can I enroll?
  • My spouse and I are thinking about adding our newborn to our current marketplace plan or enrolling them in their own plan. What are our options?
  • My child and I immigrated to the U.S. four years ago and have a lawfully present status. What are our coverage options?
  • I earn a little too much to qualify for Illinois Medicaid, and I don’t have health coverage through my job. What are my options?
  • I just received a notice from Get Covered Illinois that says I am potentially eligible for Illinois Medicaid (Medical Assistance). Does that mean I have to go complete another application through Illinois Medicaid to get Medical Assistance?
  • I applied for health coverage through the Illinois Department of Healthcare and Family Services but was told that I am not eligible for Medicaid or All Kids coverage, and my application has been transferred to Get Covered Illinois. What does that mean?
  • I applied for healthcare through Get Covered Illinois. It was determined that I was potentially eligible for Medicaid and referred to HFS. I received a letter stating that I am ineligible and was referred back to GCI. Am I now eligible for coverage?
  • What does "Non-ESI Minimum Essential Coverage" mean?
  • How do I claim my Get Covered Illinois account?
  • What is the difference between a HMO, PPO, and EPO health plan?
  • How do I submit documents to confirm a Qualifying Life Event (QLE)?
  • What income should I report on my Get Covered Illinois application?
  • What is the Minimum value standard for job-based coverage?
  • Will insurance policies on Get Covered Illinois have coverage for transgender and non-binary Illinoisans?
  • « First
  • ‹ Previous
  • Next ›
  • Last »
Get Covered Illinois
Powered by Zendesk