Individuals who applied for healthcare coverage through Get Covered Illinois and were assessed as potentially eligible for Medicaid by Get Covered Illinois but were then determined ineligible for Medical Assistance by the Illinois Department Healthcare and Family Services (HFS) will be sent back to Get Covered Illinois for enrollment in healthcare coverage.
If the information used to determine Medical Assistance eligibility is correct, the individual should work with Get Covered Illinois to pursue healthcare coverage options available to them. If the individual disagrees with the Medical Assistance eligibility determination and believes the HFS Office made a mistake, the individual has the option to appeal the Medical Assistance eligibility determination.
Don’t worry! Get Covered Illinois is still available to help you shop for a great plan – high quality health coverage that is affordable and meets the healthcare needs of you and your family. While you may not be eligible for Medical Assistance, you may still qualify for financial assistance to lower the cost of health coverage and care by enrolling coverage through Get Covered Illinois.
A Get Covered Illinois Customer Service Representative can help with guidance and direction as well as application support by calling 1-866-311-1119.