Free Enrollment Assistance
With Get Covered Illinois...you don’t have to go it alone! You can get free help from one of our Get Covered Illinois certified professionals. You can choose from a Get Covered Illinois certified broker or Illinois-certified enrollment assister in your area. These professionals can meet with you virtually, in person or by phone to guide you through the enrollment process starting on November 1st.
Get Covered Illinois Phone Support
If you would like to speak with one of Get Covered Illinois' friendly and knowledgeable Customer Service Representatives, you can call the Get Covered Illinois Customer Assistance Center at 1-866-311-1119.
TTY Support:
Deaf, hard of hearing or speech-impaired consumers will be prompted to dial the 711 Telecommunications Relay Service to be connected to an interpreter who will then connect the customer with a customer service representative in the Get Covered Illinois Customer Assistance Center.
Get Covered Illinois Hours of Operation:
|
Get Covered Illinois Customer Assistance Center |
Monday - Friday |
Saturday |
Sunday |
|
During OEP* |
8:00am-8:00pm CST |
8:00am-2:00pm CST |
Closed |
|
Outside of OEP* |
8:00am-6:00pm CST |
Closed |
Closed |
*Get Covered Illinois Open Enrollment launch falls on Saturday, November 1, 2025 w/ hours of operation: 8:00 am – 8:00 pm CST