Skip to main content
Get Covered Illinois Help Center home page
  • Submit a request
  1. Get Covered Illinois
  2. Customer

Customer

  • How do I enroll in the Marketplace if I am separated or divorced from my spouse during the plan year?
  • Who do I call if I can't find a provider in my network?
  • Who do I contact if my insurance company has not received my payment for a premium?
  • Exenciones por Dificultad y Asequibilidad
  • Hardship and Affordability Exemptions
  • How do I ensure that my eligibility for financial help will automatically renew each year?
  • Who do I contact for assistance on Get Covered Illinois?
  • I was denied Medicaid/All Kids after applying for coverage through Get Covered Illinois and Open Enrollment (OE) has ended, how can I get coverage through Get Covered Illinois?
  • Paying your premium
  • Can I enroll in coverage outside of the open enrollment period?
  • Can I change my coverage outside of the Open Enrollment Period?
  • Can I edit my application after submission?
  • What should I do if I think my eligibility results are wrong?
  • How do I submit documents if I am conditionally eligible?
  • How are eligibility results determined?
  • What documents are needed to confirm I don't have non-employer sponsored qualifying health coverage?
  • What documents do I need to confirm I don't have minimal essential job-based coverage?
  • What documents can I use to confirm my Social Security Number (SSN)?
  • What documents do I need to confirm my American Indian or Alaskan Native status?
  • What documents do I need to confirm I'm not incarcerated?
  • What documents are needed to confirm my immigration status?
  • What documents are needed to confirm my household income?
  • What documents do I need to confirm my U.S. Citizenship?
  • Does a plan through Get Covered Illinois cover prescription medications?
  • What if I lose job-based health insurance?
  • Does Get Covered Illinois have coverage options for same-sex couples?
  • Can I get emergency care?
  • How am I protected from frivolous cancellations by insurers?
  • Does Get Covered Illinois offer dental coverage?
  • I have a pre-existing condition. Can I get coverage through Get Covered Illinois?
  • Next ›
  • Last »
Get Covered Illinois
Powered by Zendesk