Customer
- How do I report changes to Get Covered Illinois?
- What if I don’t have health insurance, or I recently lost coverage?
- I lost my job-based insurance and have been offered COBRA Coverage. What are my options through Get Covered Illinois?
- I qualify for monthly premium reductions, but I chose to pay my full monthly premium instead. Can I claim the amount of reduced premiums during tax time when I file my taxes?
- I am in the U.S. on a Visa and don’t qualify for Illinois Medicaid coverage because of my visa status. Will my premiums for private health insurance go down?
- Are Get Covered Illinois customers still responsible for taking "affordable coverage" when it comes to job-based coverage?
- My child is enrolled in All Kids; can I remove them from All Kids and add them to my Get Covered Illinois coverage?
- What is a 10-Day Free Look Period?
- I selected a plan on Get Covered Illinois. I have just received and read the policy’s terms and don’t want the policy anymore. How do I cancel/terminate?
- How do I report the death of a family member?
- Get Covered Illinois says that I am deceased, however this is not correct. How do I correct this error?
- How long do I have to make my first premium payment?
- What is the No Surprises Act?
- How do I make my first premium payment (binder payment) and future premium payments for coverage through Get Covered Illinois?
- What if I received a larger amount of tax credits than I should have?
- My monthly insurance premium has increased because of a change in the amount of federal financial assistance I receive (Advanced Premium Tax Credits, or APTC). Why was my financial assistance changed or removed?
- How can I request physical copies of my insurance cards?
- What are coverage effective dates?
- What is the Reasonable Opportunity Period (ROP)?
- What is considered affordable coverage through an employer?
- What is the Inflation Reduction Act (IRA) and what does it mean for my premiums?
- I am a lawfully present immigrant. Am I eligible for coverage through Get Covered Illinois?
- I am a Migrant Worker seeking coverage through Get Covered Illinois, am I eligible?
- My monthly insurance premium has increased because of a change in the amount of federal subsidies I receive (Advanced Premium Tax Credits, or APTC). Why were my subsidies changed or removed?
- I am an immigrant who has been granted Temporary Protected Status (TPS) by the U.S. Citizenship and Immigration Services (USCIS). Am I eligible for coverage through Get Covered Illinois?
- I don’t have a Social Security Number (SSN), can I still submit an application for Get Covered Illinois coverage?
- My Out-of-Pocket premium is a lot higher this year compared to last year. Did Get Covered Illinois give me the wrong eligibility? Why is this happening?
- I am a Get Covered Illinois customer, I was recently offered job-based health coverage by my employer. Will I still be eligible to keep receiving Advanced Premium Tax Credits to lower my premium cost with Get Covered Illinois?
- I have an offer of job-based insurance coverage for my family, but it’s unaffordable. Can I get financial assistance to enroll my family in coverage through Get Covered Illinois?
- Are Deferred Action for Childhood Arrivals (DACA) eligible for coverage through Get Covered Illinois?