You can contact Get Covered Illinois Customer Service at 1-866-311-1119.
Household members may report the death of another family member on their application without further verification. Additionally, an authorized representative listed on the application of the deceased may also report the death without further verification.
However, if you are neither a current household member nor an authorized representative, you will need to submit documentation of death directly to Get Covered Illinois. Documentation may include a death certificate, obituary, power of attorney, proof of executor, or proof of estate. The documentation and an attached cover note should provide the following information:
- Deceased individual’s:
- Full name
- Date of birth
- Social Security Number (if known)
- Address of the deceased
- Date of death
- Contact information for the person submitting the documentation including:
- Full name
- Address
- Phone number
- Relationship to the deceased
All documentation should be mailed to:
Get Covered Illinois Customer Assistance Center
P.O. Box 804058
Chicago, IL 60680
Get Covered Illinois Customer Service will process the termination of coverage for the deceased individual as of the date of death and ensure that all other enrolled family members continue their coverage. The household’s eligibility for financial assistance will be redetermined upon removal of the deceased individual from the household. Any changes to financial assistance will be automatically applied to the enrolled family members’ coverage.
We recommend that the family log back into their Get Covered Illinois account to review their application to update any other information that may have changed, including tax filing status, financial information, address, etc. Family members also may qualify for a Special Enrollment Period (SEP) to change their health coverage but only if the change is made within 60 days of the date of death of the family member.